When should I replace active charcoal sachets?
If you are distilling frequently, over 20 distillation per month, replace the charcoal sachets filters every 2-3 months. If you use you water distiller less often you can keep those sachets in for 6 months.
How do I replace the charcoal sachets?
Fair question. Replacing a sachet is extremely simple, this is how you do it:
- Detach the nozzle from the water distiller. To do this gently push the nozzle towards the distiller’s body until it gives away. Now you can detach it;
- Discard the old sachets. You can throw them in your compost pile;
- Fit the new charcoal sachets (do not tear them open) and fit the nozzle back on the distiller.
- Replace every 3 months.
Water distiller not not included! If you don’t have a water distiller, get one here.
Shipping & Returns
We charge a flat fee of $35 for shipping. We will refund your order in case of a faulty water distiller. To qualify, your product needs to be returned to us in 'as new' condition in its original packaging. It is your responsibility to arrange for the return shipment..
All our water distillers are covered by a 1 year warranty.